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In my experience, Amazon is no better in the customer service department. I recently ordered some unscented deodorant from Amazon and they sent me some horrible
by mastry 7y ago
In my experience, Amazon is no better in the customer service department. I recently ordered some unscented deodorant from Amazon and they sent me some horrible smelling "Sport" scent. Fine, mistakes happen, but when I went to return it the item was marked as "not returnable". No other options. So they basically stole $17 from me and there's nothing I can do short of filing in small claims court. It was a very Google-esque experience.
- dual_basis 7y agoDid you try contacting customer service? I'd bet dollars to donuts that you get a full refund, no need to even return it. The Google-esque experience you described only occurs if there's no customer service to even contact, Amazon's customer service is very easy to contact.