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> People have calls instead of figuring it out. I find the opposite, I can often help my coworkers debug something pretty quickly via a quick Slack call and s
by javagram 7y ago
> People have calls instead of figuring it out.
I find the opposite, I can often help my coworkers debug something pretty quickly via a quick Slack call and screen sharing session, whereas other times I have seen similar problems resulting in hours of struggle as someone tries to 'figure it out' on their own without being able to tap the expertise of someone who's familiar with the problem or system at hand.
That said, there are definitely downsides to the abundant distractions through Slack as well.
- deleted 7y ago[deleted]
- devocracy 7y agoIs there not value to be gained when someone is struggling to get past a problem? I've seen what happens when people too quickly phone a friend whenever they hit a problem, the end result being they don't round out their knowledge.
- javagram 7y agoIt depends on the person and the problem I think. I have also seen people sort of struggle and not really make progress and leaving them in their own wouldn’t be a learning experience. Like how if you throw someone who doesn’t know how to swim in the ocean they might just thrash about until they get tired and drown... I do always try to work with them to explain the steps I am taking to troubleshoot but it’s definitely a balancing act as you want them to learn not just have it done for them.