It may certainly be dictated by the manufacturer. Some products simply require someone properly trained to make sure people are buying correctly. This might not

It may certainly be dictated by the manufacturer. Some products simply require someone properly trained to make sure people are buying correctly. This might not be your case. Now, a contact us approach sounds like a huge waste of time for you. You know what you want. You can describe it exactly. Know what? Most people don't. They need and appreciate the help. A contact us approach is basically the sales process adjusted to the market needs. It is a habit of many industries because purchasing is a complex process most people dont get. Throw in the complexity of a corporation and you have a recipe for disaster.