5 ms·

I'm just glad NYC 311 turned out to be useful for someone.

• saghm 7y ago
  I actually had an experience where 311 was extremely useful! A couple of years back, my grandmother visited New York, and when we got back to her hotel after dinner, she realized she had forgotten get pocketbook in the cab. Since I had paid for it with my credit card, I was able to get the cab number from my bank's app, but I was stuck without a way to get the cab driver's contact information. I was fairly new to New York at the time, so I didn't actually know about 311, but the hotel concierge recommended I try it, and I was able to get the phone number of the garage for the cab. I called them and let them know what happened, and they called the driver and gave him my phone number, and he drove back to return the pocketbook. I'm not sure if there were any other ways of looking up the garage from the cab number (I spent a good amount of time googling without any luck), but 311 was able to do exactly that, which was pretty astonishing to us.
  • milemi 7y ago
    That’s a good story, and I’m glad again, thanks.