I believe you just inadvertently proved the author's point. The cash cow products allow the insanity to continue, which wastes the potential of the employees a

I believe you just inadvertently proved the author's point. The cash cow products allow the insanity to continue, which wastes the potential of the employees and resources. The "cognitive decline" that the author mentions is the rationalization that allows this wasteful process to continue. Poor, short-sighted leadership is the root cause of cash cow disease, not the profit itself.