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>we give users a way to download a form letter instead But you don't just let them download it. You make them give you their email address first. Edit: Haha

>we give users a way to download a form letter instead But you don't just let them download it. You make them give you their email address first. Edit: Haha! No wait, you have to click through two levels of "Don't want to give us your info? Click here to get the letter". The first one asks for you email, only after the second do you actually get the letter. Why? They already said "dont want to...". Just give it to them! Edit2: Also the form letter, prepopulated with the Chase customer service P.O. box address, is another scam pitfall. Anyone using this kind of form letter should always check the address with the financial institution before sending any forms, especially that include PII/financial information.

Wowfunhappy 7y ago
> The first one asks for you email, only after the second do you actually get the letter. They're pretty clearly trying to collect email addresses through this campaign. I'm okay with that. My email address isn't exactly private, and this site is going to pay to mail physical letters for me. > Also the form letter, prepopulated with the Chase customer service P.O. box address, is another scam pitfall. Anyone using this kind of form letter should always check the address with the financial institution before sending any forms, especially that include PII/financial information. Is the address fradulent? If so, please tell us. If not, I don’t see the concern.
- gricardo99 7y ago
  >I don’t see the concern. really? No concern downloading a form letter from some web site and mailing PII/account information to the address they provided? Call me paranoid, but that kind of behavior is just waiting to run into a scam. My point was not about the address, it was about general wariness of scams. No different than always calling your financial institution using a valid/known number, rather than a number provided to you by a voicemail/email/letter.
  - Wowfunhappy 7y ago
    You need to consider the two possible evils. If I don't use this website, there is a 100% chance I will "agree" to binding arbitration. I know myself. There is absolutely no way I am going to print, fill out, and mail in a paper form. Is this website a perfect solution? No, but I don't see a better option under the circumstances, and from what I can tell, the people running it are doing the right things within the confines of what is necessary for their solution to work. If that's not the case, criticize away, and certainly let us know if you have a clear reason to believe this specific project is a scam. But keep the goal in mind. It certainly set off some alarm bells for me, but when I read through the site it all made sense.
    - gowld 7y ago
      I presume chaseoptout.com is not a scam. Tomorrow, an enterprising scammer might clone the site to chaseoptoutservice.com, and do all the nefarious things mentioned above, and they'll be neck-and-neck in SEO.
      - Wowfunhappy 7y ago
        I agree that's a big potential problem, but I don't know what to do about it. If the response is to attack the legit version, then Chase wins! That's not an acceptable outcome either.
        gricardo99 7y ago
        They could have raised awareness to the problem and provided detailed instructions on how anyone can go about resolving it, in a manner that's consistent with best practices of protecting yourself. It's a false dichotomy to say its either this web site or Chase wins. Promoting risky and insecure behavior is just wrong. period. That's independent of whatever Chase or any other company is putting in their agreements. I think you'd be helping people far more by pointing out all the problems with this kind of website, so they can be aware of the risks and hopefully avoid scams, rather than getting them out of binding arbitration clauses.
- tempestn 7y ago
  Perhaps a good way to deal with this would be to provide the address for convenience, but also include instructions for how someone could verify it for themselves. IE describe how to go to chase.com and look up the address. (Don't just provide a link to the address at chase.com, as that has the same problem as just providing the address.)
vmurthy 7y ago
> Haha! No wait, you have to click through two levels of "Don't want to give us your info? Click here to get the letter". The first one asks for you email, only after the second do you actually get the letter. Why? They already said "dont want to...". Just give it to them! Yeah. That got me a bit irritated. Here's the form without having to give any info : https://www.chaseoptout.com/ChaseOptOut.pdf https://www.chaseoptout.com/ChaseOptOut.pdf

Wowfunhappy 7y ago

> The first one asks for you email, only after the second do you actually get the letter. They're pretty clearly trying to collect email addresses through this campaign. I'm okay with that. My email address isn't exactly private, and this site is going to pay to mail physical letters for me. > Also the form letter, prepopulated with the Chase customer service P.O. box address, is another scam pitfall. Anyone using this kind of form letter should always check the address with the financial institution before sending any forms, especially that include PII/financial information. Is the address fradulent? If so, please tell us. If not, I don’t see the concern.

gricardo99 7y ago
>I don’t see the concern. really? No concern downloading a form letter from some web site and mailing PII/account information to the address they provided? Call me paranoid, but that kind of behavior is just waiting to run into a scam. My point was not about the address, it was about general wariness of scams. No different than always calling your financial institution using a valid/known number, rather than a number provided to you by a voicemail/email/letter.
- Wowfunhappy 7y ago
  You need to consider the two possible evils. If I don't use this website, there is a 100% chance I will "agree" to binding arbitration. I know myself. There is absolutely no way I am going to print, fill out, and mail in a paper form. Is this website a perfect solution? No, but I don't see a better option under the circumstances, and from what I can tell, the people running it are doing the right things within the confines of what is necessary for their solution to work. If that's not the case, criticize away, and certainly let us know if you have a clear reason to believe this specific project is a scam. But keep the goal in mind. It certainly set off some alarm bells for me, but when I read through the site it all made sense.
  - gowld 7y ago
    I presume chaseoptout.com is not a scam. Tomorrow, an enterprising scammer might clone the site to chaseoptoutservice.com, and do all the nefarious things mentioned above, and they'll be neck-and-neck in SEO.
    - Wowfunhappy 7y ago
      I agree that's a big potential problem, but I don't know what to do about it. If the response is to attack the legit version, then Chase wins! That's not an acceptable outcome either.
      - gricardo99 7y ago
        They could have raised awareness to the problem and provided detailed instructions on how anyone can go about resolving it, in a manner that's consistent with best practices of protecting yourself. It's a false dichotomy to say its either this web site or Chase wins. Promoting risky and insecure behavior is just wrong. period. That's independent of whatever Chase or any other company is putting in their agreements. I think you'd be helping people far more by pointing out all the problems with this kind of website, so they can be aware of the risks and hopefully avoid scams, rather than getting them out of binding arbitration clauses.
tempestn 7y ago
Perhaps a good way to deal with this would be to provide the address for convenience, but also include instructions for how someone could verify it for themselves. IE describe how to go to chase.com and look up the address. (Don't just provide a link to the address at chase.com, as that has the same problem as just providing the address.)

vmurthy 7y ago

> Haha! No wait, you have to click through two levels of "Don't want to give us your info? Click here to get the letter". The first one asks for you email, only after the second do you actually get the letter. Why? They already said "dont want to...". Just give it to them! Yeah. That got me a bit irritated. Here's the form without having to give any info : https://www.chaseoptout.com/ChaseOptOut.pdf https://www.chaseoptout.com/ChaseOptOut.pdf