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Again, I wish we did not have to do this but this is what Chase is forcing customers to do. We also give customers a way to just download the form without givi

Again, I wish we did not have to do this but this is what Chase is forcing customers to do. We also give customers a way to just download the form without giving us the info but then of course we can't mail it for them ... we were just trying to make this easier for customers to opt out with the shitty options we were given

smallarmsdealer 7y ago
Maybe an option would be a client-side only version of this form that onsubmit simply renders a PDF...then users could choose to mail or upload said PDF? (Double-sided for the address bit in a clear envelope window) Good on you guys for making the thing and showing some effort, wasn't aware of their opt-out policy.
pvg 7y ago
I mean, I believe this is well-intended but Chase is not forcing anyone to to enter their banking info into some random site on the internet. That's something you're asking and, at first glance, it seems completely bonkers.
kelnos 7y ago
Can you make the link for the download more obvious and less dark-pattern-y? I found it only after scouring the page (somehow the text under the form didn't catch my eye easily), and then it popped up a modal that unnecessarily asks for my email address. I closed it, annoyed, just barely noticing the small-font link to download without entering my email address. If you actually care about privacy and claim to not be using or selling our information for anything, why don't you make it easier to avoid giving information entirely? Having said that, thank you for creating this. I had left Chase's email about the terms change in my inbox, starred, so I'd remember to take care of this, but not having to formulate my own letter makes things so much easier.
- la_barba 7y ago
  >If you actually care about privacy and claim to not be using or selling our information for anything, why don't you make it easier to avoid giving information entirely? Hmm, I don't see it that way. It seems like people are learning about the chase issue for the first time through this website. Ideally you'd have another website/article informing you about the issue, and then a link to this website for sending the letter. And so it would be weird to go to a website designed to send a letter, and be told that you can also not send the letter through the website...
mandelbrotwurst 7y ago
Chase is not forcing their customers to give you their info.

smallarmsdealer 7y ago

Maybe an option would be a client-side only version of this form that onsubmit simply renders a PDF...then users could choose to mail or upload said PDF? (Double-sided for the address bit in a clear envelope window) Good on you guys for making the thing and showing some effort, wasn't aware of their opt-out policy.

pvg 7y ago

I mean, I believe this is well-intended but Chase is not forcing anyone to to enter their banking info into some random site on the internet. That's something you're asking and, at first glance, it seems completely bonkers.

kelnos 7y ago

Can you make the link for the download more obvious and less dark-pattern-y? I found it only after scouring the page (somehow the text under the form didn't catch my eye easily), and then it popped up a modal that unnecessarily asks for my email address. I closed it, annoyed, just barely noticing the small-font link to download without entering my email address. If you actually care about privacy and claim to not be using or selling our information for anything, why don't you make it easier to avoid giving information entirely? Having said that, thank you for creating this. I had left Chase's email about the terms change in my inbox, starred, so I'd remember to take care of this, but not having to formulate my own letter makes things so much easier.

la_barba 7y ago
>If you actually care about privacy and claim to not be using or selling our information for anything, why don't you make it easier to avoid giving information entirely? Hmm, I don't see it that way. It seems like people are learning about the chase issue for the first time through this website. Ideally you'd have another website/article informing you about the issue, and then a link to this website for sending the letter. And so it would be weird to go to a website designed to send a letter, and be told that you can also not send the letter through the website...

mandelbrotwurst 7y ago

Chase is not forcing their customers to give you their info.