I haven't used the restaurant service, but I'm starting to be shocked at how quickly Amazon is going downhill in most of their consumer-facing businesses. I dro

I haven't used the restaurant service, but I'm starting to be shocked at how quickly Amazon is going downhill in most of their consumer-facing businesses. I dropped prime last month after maybe 6 years, since the price keeps climbing and the value of the service keeps dropping. I used to make nearly all of my online purchases through them, but between the fakes and poor customer service I couldn't justify the cost of prime anymore. Although I think this is a good thing, I'd rather not see one company control the entirety of e-commerce. And out of the big tech companies Amazon is the easiest to drop (excluding AWS, strictly consumer services). I'm still not Google-free, but switching email and search was much more difficult than leaving Amazon.