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I agree with the author on one on one IMs, but I disagree about chat rooms like slack. Slack isn't always the best place to save knowledge (I would love to kno

I agree with the author on one on one IMs, but I disagree about chat rooms like slack. Slack isn't always the best place to save knowledge (I would love to know what other teams find works!), But I do think it works great for asking the kind of questions that you aren't sure who may currently have time/know how to answer! Especially as a new comer on a team.

briandear 7y ago
The problems with “places that save knowledge” is that they are chronically out of date. A cool Slack feature would be to create digests from starred and tagged posts that everyone can access.