Generally there is an expectation in business that mistakes made by the business are to the benefit of the customer. For instance, if you order 3 croissants bu

Generally there is an expectation in business that mistakes made by the business are to the benefit of the customer. For instance, if you order 3 croissants but the bakery puts 5 in your box and seals the box, and then you walk out the shop, what would you do if the bakery employee comes running down the street after you and demands you open the box and return the extra 2 croissants? Well this would never happen, the business would just write it off and let the customer have the two extra croissants.