Sounds about right. A non-technical manager managing technical people is like the commander of a tank battalion not knowing how fast his tanks can go or what k

Sounds about right. A non-technical manager managing technical people is like the commander of a tank battalion not knowing how fast his tanks can go or what kind of ammunition they shoot, their fuel range, hell he probably doesn't even know how many people can fit in a single tank. But he thinks he's fit to manage such a unit because he's an expert in "general warfare", and he has all the "metrics". I've seen it in my own employment multiple times, my team's(admittedly good-hearted) managers come in and say "We'd like to do (list of 10 things). Now we know the software has limitations, and we don't have any money for feature enhancement, so feel free to tell us no on any of these." Us: "We can do 2 of those, maybe three if you can give us a couple of days to hack in one of the simpler requests" Managers: confused, questioning but begrudgingly accepting looks