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I had these guys send me a giant oversized WiFi router I never ordered and never used. Then three months after I terminated my plan they sent me a bill for $100
by erentz 7y ago
I had these guys send me a giant oversized WiFi router I never ordered and never used. Then three months after I terminated my plan they sent me a bill for $100 for unreturned equipment. I had to waste about three hours of my time fighting with them that I wouldn’t pay for something I didn’t order or use before ultimately they agreed when I said I was filing a complaint with the regulators.
I wonder how many people they have scammed with this. These kinds of actions are clearly intentional. It’s remarkable to me how quickly things like this have been getting worse over the past decade.
- themagician 7y agoI’ve never purchased a modem from Comcast. Ever. But every now and then they seem to add “modem fee” to my bill. This has happened probably 4-5 times in the last 12 years or so. I have to call and have them remove it, then look back at old bills to see which ones also need the fee removed. I can’t help but think they actually do this on purpose. Like they run some query to see who has service but isn’t being charged for a modem, and just add the fee to all those accounts “by accident” hoping you won’t notice.