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We recently had a 15 month long project almost fail due to some stupid shit and a really wonky error no one understood so far. <Almost fail> as in "Keep the cus
by tetha 7y ago
We recently had a 15 month long project almost fail due to some stupid shit and a really wonky error no one understood so far. <Almost fail> as in "Keep the customer on the phone we have 3 possible things to try and don't hang up! No one leaves that call until I'm out of hacks to deploy!" That evening we had the entire ops team in the houston-mode for several hours.
And yes, once we had a workaround in place the customer accepted, we reacted like that. Except we also had our critical-incident whiskey go around. Then the CEO walked in to congratulate us on that project. Whoops. But he's a good sport, so good times. :)