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Amazon's delivery service is a nightmare if you have an even remotely unusual situation. Packages to my apartment are supposed to go to the main office a block
by profmonocle 7y ago
Amazon's delivery service is a nightmare if you have an even remotely unusual situation. Packages to my apartment are supposed to go to the main office a block away, since there's no way for delivery drivers to get into the building. UPS, USPS, and FedEx are all aware of this and get it right every time. Amazon's drivers have never gotten it right. They either mark it as undeliverable or worse, leave the package right outside the entrance, on a busy street. I contacted them several times but it didn't help, so I gave up and started having my orders shipped to work. (They're not great there either - it's a coin toss whether they'll actually bring the package to our suite or leave it in the lobby.)
There's a real benefit to having regular drivers with regular routes - the drivers eventually learn these types of quirks.