Same thing happened to me with UPS collecting a package Someone stayed home from Tuesday evening onward, and they didn't manage to come and get it until Friday

Same thing happened to me with UPS collecting a package Someone stayed home from Tuesday evening onward, and they didn't manage to come and get it until Friday, despite calling them every morning asking what was going on The person who eventually collected suggested our bell was broken and generously offered to test it for us - we had food delivered on Thursday evening so knew it was fine And then before that there was the time I paid for 'guaranteed next-day delivery' on an envelope containing incredibly important documents which was only going to an adjacent zip code. Sent on Thursday and didn't show up until the week after, while UPS pretty much shrugged the whole weekend and said 'maybe we lost it?'