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Meanwhile I've had one lost letter with USPS (that now-empty envelop got delivered with an "apology"), no lost packages, but have had countless problems with Fe
by inferiorhuman 7y ago
Meanwhile I've had one lost letter with USPS (that now-empty envelop got delivered with an "apology"), no lost packages, but have had countless problems with FedEx and UPS. My favorite UPS experience was when UPS got a package to the regional sorting center (Oakland, CA) and then express shipped it to the east coast (where it arrived that day) and then told me it would take a week to ship it back to the west coast. Because fuck you, I didn't pay for two week delivery.
Oh, how about the time the newbie driver delivered the package to the wrong house? Have you ever tried to get through to a real person at UPS? Careful what you wish for. The only human UPS will willingly let you talk to is in some overseas call center — and they will have zero power to do anything and thus say whatever they need to in order to get you to hang up the phone. After managing to escalate that incident, the supervisor at UPS's San Francisco depot called me back and explained that the package had been delivered correctly. I realize I'm not the customer in this case, but, man UPS has done a good job of ensuring I choose any other carrier.
FedEx... bless them. Aside from offering up gun fetishist discounts (yuck) and being hardcore anti-union zealots, FedEx accepted a package from a vendor with two different delivery addresses on it. Yes, the vendor fucked up. But FedEx accepted the package and got it to the regional sorting center and just sat on it because they didn't know what to do. Zero effort made over a few days to call the vendor, myself, or the other person whose contact info was also on the package.