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Mine has been the opposite.. UPS was supposed to pick up a package for return once. They showed up, wrote "I'll pick up this package tomorrow." on the package's

by brink 7y ago

Mine has been the opposite.. UPS was supposed to pick up a package for return once. They showed up, wrote "I'll pick up this package tomorrow." on the package's box, and never came back. I called UPS customer support 3 days in a row, trying to get them to pick it up, until they finally showed up on the 4th day. They've also delivered my packages to both of my neighbors on multiple occasions. Thankfully my neighbors were nice enough to correct the mistake rather than just keeping the items. I've never had an issue with FedEx.

arprocter 7y ago
Same thing happened to me with UPS collecting a package Someone stayed home from Tuesday evening onward, and they didn't manage to come and get it until Friday, despite calling them every morning asking what was going on The person who eventually collected suggested our bell was broken and generously offered to test it for us - we had food delivered on Thursday evening so knew it was fine And then before that there was the time I paid for 'guaranteed next-day delivery' on an envelope containing incredibly important documents which was only going to an adjacent zip code. Sent on Thursday and didn't show up until the week after, while UPS pretty much shrugged the whole weekend and said 'maybe we lost it?'