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> asking the driver to inform people of the swap Everything else aside, this is a horrible way for a business to handle the situation. When you receive an ord
by adrianmonk 7y ago
> asking the driver to inform people of the swap
Everything else aside, this is a horrible way for a business to handle the situation.
When you receive an order for something you know you definitely can't deliver, you don't plow forward and try to fob off some substitute thing on them. You either contact them and get their approval first, or you cancel the order.
On top of that, relying on the driver to inform them is another problem. Drivers aren't going to be 100% reliable at that (it's not their primary responsibility, they're in a hurry, they may fail to understand the situation, etc.), so that's a terrible plan, and you're just asking for the situation to go bad.