I know nothing about their hosting, but it seems that for what they do hardware / cloud costs could be the single biggest expense. Especially if they don't have

I know nothing about their hosting, but it seems that for what they do hardware / cloud costs could be the single biggest expense. Especially if they don't have optimal multi-tenant practices, orchestration and job scheduling, etc Other large costs (which for less compute intensive SaaS companies like marketing or productivity or whatever would be the biggest ones) Enginers Ad/marketing budgets Sales / account managers (note that not all SaaS is as "self serve" as it purports to be) La croix