This was linked above https://blog.digitalocean.com/an-update-on-last-weeks-customer-shutdown-incident/ https://blog.digitalocean.com/an-update-on-last-weeks-c

This was linked above https://blog.digitalocean.com/an-update-on-last-weeks-customer-shutdown-incident/ https://blog.digitalocean.com/an-update-on-last-weeks-custom... It doesn't explain any detail behind why there was radio silence until social media support stepped in, which is what I'm very curious about, but it does have a timeline of events and an apology.