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> The initial account lock and resource power down resulted from an automated service that monitors for cryptocurrency mining activity (Droplet CPU loads and Dr

> The initial account lock and resource power down resulted from an automated service that monitors for cryptocurrency mining activity (Droplet CPU loads and Droplet create behaviors). So despite the fact that you can get the same or more resources at other providers who advertise their shared CPU resources for less than half that charged by DO I’m still buying a shared resource? I think this is something that needs to be much more front and center. With AWS I can spin up as many “boxes” as I want on a moment’s notice. As far as anything on DO’s site seems to advertise I can do the same. Turns out that’s not so. If they wanted to shut down an account because they suspected it was compromised then that’s one thing. Shutting it down simply because of suspected cryptocurrency activity... not so much. If I’m willing to pay for it then that’s what I’m willing to pay for and there should be no limitations. Now that becomes a little more clear as you read... > determine if automated action is warranted to minimize the impact of potential fraudulent high-cpu-loads on other customers. So clearly we are not talking the same resources that were expected.

EdwardDiego 7y ago
> So despite the fact that you can get the same or more resources at other providers who advertise their shared CPU resources for less than half that charged by DO I’m still buying a shared resource? The account that got locked down triggered automatic checks that used payment history as a "these people are okay" check. They didn't have a payment history, they were running solely on credits, so got flagged. IOW, they hadn't paid for anything yet. > With AWS I can spin up as many “boxes” as I want on a moment’s notice You can, but they can also shut you down for "abuse". https://aws.amazon.com/premiumsupport/knowledge-center/aws-abuse-report/ https://aws.amazon.com/premiumsupport/knowledge-center/aws-a...
- scarface74 7y ago
  You have 24 hours to respond and why would you have a business and not be on at least their business support plan?
  - EdwardDiego 7y ago
    That's a very good question for their CTO. Maybe we should ask him on Twitter.
    - scarface74 7y ago
      I’m referring to AWS’s policy compared to DO’s. If he were using AWS or Azure and he had the same set of issues, I wouldn’t blame him at all. But he is using a third rate cloud provider because it was cheaper and then he acts surprise that they don’t have the same level of competence and support as AWS or Azure. Yeah I purposefully left out GCP. I wouldn’t trust their support anymore than DO.

EdwardDiego 7y ago

> So despite the fact that you can get the same or more resources at other providers who advertise their shared CPU resources for less than half that charged by DO I’m still buying a shared resource? The account that got locked down triggered automatic checks that used payment history as a "these people are okay" check. They didn't have a payment history, they were running solely on credits, so got flagged. IOW, they hadn't paid for anything yet. > With AWS I can spin up as many “boxes” as I want on a moment’s notice You can, but they can also shut you down for "abuse". https://aws.amazon.com/premiumsupport/knowledge-center/aws-abuse-report/ https://aws.amazon.com/premiumsupport/knowledge-center/aws-a...

scarface74 7y ago
You have 24 hours to respond and why would you have a business and not be on at least their business support plan?
- EdwardDiego 7y ago
  That's a very good question for their CTO. Maybe we should ask him on Twitter.
  - scarface74 7y ago
    I’m referring to AWS’s policy compared to DO’s. If he were using AWS or Azure and he had the same set of issues, I wouldn’t blame him at all. But he is using a third rate cloud provider because it was cheaper and then he acts surprise that they don’t have the same level of competence and support as AWS or Azure. Yeah I purposefully left out GCP. I wouldn’t trust their support anymore than DO.