Probably what they mean is that she has a parasocial relationship[0] with the instructors i.e. she knows the instructor but the instructor does not know her. [

Probably what they mean is that she has a parasocial relationship[0] with the instructors i.e. she knows the instructor but the instructor does not know her. [0]:https://en.wikipedia.org/wiki/Parasocial_interaction https://en.wikipedia.org/wiki/Parasocial_interaction