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My own thinking about conversational AI changed recently after a coworker of mine pointed out that most dictative conversations only require 2 or 3 pieces of ca
by sambroner 7y ago
My own thinking about conversational AI changed recently after a coworker of mine pointed out that most dictative conversations only require 2 or 3 pieces of carried context. That’s a level of depth that does not require a massive technical breakthrough, but could be semi reasonably solved with tremendous effort (exists), and current technologies.
It’s true that a good PA brings much earlier context, and “out of band” context to the table, but a customer support service (e.g. delta) really does not.
With this in mind, I think these conversational agents are going to be much more performant than expected in the fairly near future.
- meowface 7y agoSome chatbots have been pretty passable at holding simple conversations for a while. Cleverbot's initial version started in 1986, and seems to have been okay at conversations even then. I remember using it in the early 2000s and being fairly impressed. I don't even think it's using any ML currently, and it's still giving me pretty decent results when I tried using it again just now. Alexa has more complex requirements (it's funny when Cleverbot gives an occasional nonsensical response, but not so funny when Alexa unexpectedly orders you a $2,000 lawn gnome - okay, still kind of funny), but I definitely agree with you. I don't think this is a challenge that requires anything close to AGI, unless you want to start having truly insightful and philosophical conversations with a computer.
- camjohnson26 7y agoThe existing implementations still have a long way to go. Here’s the chat I just had with cleverbot, the first thing it gave me after going to the site: > Good afternoon. Do you know any good places to get dinner? > Mot really. > What about dessert? > That's if you're a good bot. > Not for you, for me. > Okay.. Completely useless. I asked Alexa to find me the article on hacker news from today that talks about chat bots, she said “Sorry, I don’t know that one” As a random, unscientific test it’s not very useful yet.
- mooman219 7y agoI remember reading that the user facing clever bot is really just for training. For competitions, a more robust dataset is used for the conversation and produces better results. [Citation needed]
- cududa 7y ago...dude. The point never had anything to do with being the modern “PA” you’re imagining. It’s a chat bot designed 30+ years. It’s a neat (and at the time, breakthrough) for having conversations. It’s not intended to go find information for you..
- camjohnson26 7y agoThat’s the point. It might sound vaguely human but without the context to find and deliver information it’s completely useless
- icebraining 7y agoIt's kinda amazing that SHRDLU still sounds advanced today, 50 years after it was created: https://en.wikipedia.org/wiki/SHRDLU https://en.wikipedia.org/wiki/SHRDLU
- taneq 7y agoIt sounds advanced because it operated in an incredibility restricted context. It's impressive in the way that self-driving cars in the 80s were impressive because they worked at all.
- whoevercares 7y agoIt’s still “fill the form”. We are far from supporting what you want