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Because I reinstalled my droplet with a different filesystem manually, the snapshot restore doesnt work. Support tells me they cant do anything, so my 2~ of cha
by bepvte 7y ago
Because I reinstalled my droplet with a different filesystem manually, the snapshot restore doesnt work. Support tells me they cant do anything, so my 2~ of chat logs are sitting in a disk image that they cant restore bc they need to mount it for some reason...
- deleted 7y ago[deleted]
- Sebguer 7y agoHey there! I would love to follow up on the issue you're describing here. It looks like you tried to bring a disk image over from a provider in a format that we don't support, and unfortunately there's nothing trivial we could do to get a working Droplet out of it (which is a requirement for us to expose the volume within the systems we have). I can't promise a super fast resolution - but I'd be happy to work internally to see if there's any outside-the-ordinary workarounds we can supply here if you're willing to follow back up on the ticket.
- bepvte 7y agoI replied to my ticket (#2710287). Thank you so much for giving it a shot by the way.