5 ms·

The startup claimed they had all their backups on digitalocean, which contained data of Fortune 500 companies. A startup who has fortune 500 clients must have

by mtw 7y ago

The startup claimed they had all their backups on digitalocean, which contained data of Fortune 500 companies. A startup who has fortune 500 clients must have history. I don't get then why digitalocean says they do not have payment history. Either the startup moved a few weeks ago - but then why don't they have offsite backups if they just moved. Or because they're french they did have payment history but did not have an American credit card to similar.. not sure what's up

jmhyer123 7y ago
They we're running on DO account credit so they may have been using the service for a while but haven't needed to pay for the service yet.
- gpvos 7y ago
  Looks like a clear indicator for possible abuse to me. Apart from the long response times, I can't really blame DO.
  - EugeneOZ 7y ago
    They were paying customers before, then got credits as startup. It's mentioned by DO in comments.
heartbreak 7y ago
Their payment history was with DO credits according to the post.
- heliodor 7y ago
  Maybe one of the problems is DO's views of credits. Maybe things would work out better if they would treat credits like real money instead of phony money and tighten up how the credits are handed out.
  - __HYde 7y ago
    Yes, DO have stated that how they viewed credits was a mistake and that they will be addressing it.
cls59 7y ago
AWS is a 8,000 pound gorilla. This means throwing massive amounts of promotional credit at new accounts is often the only viable way to get them into the funnel.