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Well you can't just change code, it has to get reviewed, it has to go to QA, it has to go to UAT, it has to get signed off in triplicate by all the major stake
by flukus 7y ago
Well you can't just change code, it has to get reviewed, it has to go to QA, it has to go to UAT, it has to get signed off in triplicate by all the major stake holders. Configuration changes are easy though, they don't have to go through all these error prevention steps, we can just have our less technical support staff make configuration changes live in production. In fact we'll build them a DSL so we never have to make urgent code changes again...
- HALtheWise 7y agoI guarantee that Google does not allow non-technical support staff to make configuration changes to the core routing infrastructure of their datacenters. Other places might, but they run a much tighter ship than that.
- keypusher 7y agoA modern ops team should be sending configuration changes through the same code review process application code goes through. Infrastructure changes in something like Terraform, configuration changes in Puppet/Chef/etc, these are deployed and tested in dev, staging, prod.