5 ms·

Ask YC: Best credit card payment processor?

I've heard a lot of horror stories about Paypal, although I haven't experienced them myself. However, I think it would be beneficial to get recommendations for payment processors. Any ideas?

ideas101 18y ago
lots of ideas - visit : http://searchyc.com/credit+card http://searchyc.com/credit+card
- alex_c 18y ago
  Or: http://www.gabrielweinberg.com/startupswiki/Ask_YC_Archive#toc77 http://www.gabrielweinberg.com/startupswiki/Ask_YC_Archive#t...
  - ovi256 18y ago
    Thank you! And thank you very much Gabe Weinberg!
- xirium 18y ago
  Or http://www.ycombinator.search.xirium.com/cgi-bin/search.cgi?p=0&q=%22credit+card%22+processing http://www.ycombinator.search.xirium.com/cgi-bin/search.cgi?... Also, I'm surprised that ProTX ( http://www.protx.com/ http://www.protx.com/ ) hasn't been mentioned on this forum. Anyhow, whatever you pick, it'll probably be cheaper and more responsive than WorldPay.
jkush 18y ago
you can use our service to find one (we currently only have two partners right now). http://www.quotesignal.com http://www.quotesignal.com And when you do get a quote from someone, use this tool to rate it: http://www.quotesignal.com/merchant-account-comparison-calculator.aspx http://www.quotesignal.com/merchant-account-comparison-calcu... EDIT: I know it's bad form to complain about downmods. This isn't a complaint just a statement that I'm flummoxed as to why this would be voted down.
josefresco 18y ago
Authorize.net - Game, Set, Match.
- SwellJoe 18y ago
  The only thing going for Authorize.net is that it is supported everywhere in every language and every framework. And, of course, they aren't actually a merchant services provider. They are just a gateway service. You need both to accept credit card payments (if I could find a company that did both really well, I'd switch to them). Authorize.net is a bit pricey and a bit difficult to use. But, it is the gateway service that we currently use...and when I switched to another shopping cart, we didn't have to change gateway providers or write new processing code. Which was nice. When we write our own shopping cart (which seems impossible to avoid, because everything we've tried is such a poor fit for the way we sell our software), it won't tie into Authorize.net. It'll use PayPal, Google Checkout, and some other payment gateway (whichever one works with the cheapest merchant services provider, while still offering recurring payment support, probably).
pjhyett 18y ago
http://www.braintreepaymentsolutions.com http://www.braintreepaymentsolutions.com They offer everything the big dogs do, but their staff is incredibly helpful and attentive. We use them on FamSpam and GitHub. I wouldn't find the merchant with the lowest rates, find the one you like the most. As your business grows, you can always renegotiate your rates.
- brfox 18y ago
  They don't even post their rates anywhere? That always makes me uncomfortable. http://www.braintreepaymentsolutions.com/truth-in-pricing-guarantee/m/7/ http://www.braintreepaymentsolutions.com/truth-in-pricing-gu...
  - pjhyett 18y ago
    Rates vary on sale quantity and average price, it's not a flat fee like Paypal. You need to email them for a quote.
    - brfox 18y ago
      I filled out the quote page 4 hours ago... We'll see what happens.
  - thorax 18y ago
    Or at least less likely to investigate them further...
- iloveyouocean 18y ago
  Im not sure what you are charging for or what your business is, but beware that Braintree routinely turns down businesses that their underwriter considers 'risky'. MANY Web2.0 businesses fall into this category. Social networking, some SaaS, online dating, etc. You may have to shop around to find a payment solution that fits your business. Just a heads up.
  - rufo 18y ago
inovica 18y ago
Firstly what is your product or service? It probably makes a difference who you would choose. For example, if you have subscription payments then Google Checkout isn't in your space (yet). PayPal is an obvious one and I think you can hear "horror stories" about most of them in my opinion - how would your customers perceive you offering payment in PayPal. In theory it could be a negative. Where are you located? Are you wanting to offer in Dollars, Euro, Yen? Give us some more info on what your service/product is and we can help you some more.
pageman 18y ago
www.asiapay.com disclaimer: I'm a director for www.asiapay.com.ph
yelatia 18y ago
www.AlertPay.com
lisper 18y ago
I recommend TrustCommerce.
crystalarchives 18y ago
Amazon seems to offer payment processing as well, but it's in public beta. Is anyone using that? Sorry about being hush on the details, I'll let you guys know it all soon. ;)
ecaron 18y ago
Cybersource. Far and away. They're great assuming you don't need support, but if you're reading this then you probably don't need no stinking support!
- witten 18y ago
  The thing about support is that you don't need it -- until you need it.
len 18y ago
I coincidentally met one of the principles of Dharma Merchant Services when I was considering which way to go. She was incredibly upfront and didn't push her service ('look at other options and let me know if we can help'). I try to make decisions relatively quickly when the consequences are mild for a sub-optimal solution so that attitude sold me. Highly recommended: http://www.dharmamerchantservices.com/ http://www.dharmamerchantservices.com/

I've heard a lot of horror stories about Paypal, although I haven't experienced them myself. However, I think it would be beneficial to get recommendations for payment processors. Any ideas?

ideas101 18y ago

lots of ideas - visit : http://searchyc.com/credit+card http://searchyc.com/credit+card

alex_c 18y ago
Or: http://www.gabrielweinberg.com/startupswiki/Ask_YC_Archive#toc77 http://www.gabrielweinberg.com/startupswiki/Ask_YC_Archive#t...
- ovi256 18y ago
  Thank you! And thank you very much Gabe Weinberg!
xirium 18y ago
Or http://www.ycombinator.search.xirium.com/cgi-bin/search.cgi?p=0&q=%22credit+card%22+processing http://www.ycombinator.search.xirium.com/cgi-bin/search.cgi?... Also, I'm surprised that ProTX ( http://www.protx.com/ http://www.protx.com/ ) hasn't been mentioned on this forum. Anyhow, whatever you pick, it'll probably be cheaper and more responsive than WorldPay.

jkush 18y ago

you can use our service to find one (we currently only have two partners right now). http://www.quotesignal.com http://www.quotesignal.com And when you do get a quote from someone, use this tool to rate it: http://www.quotesignal.com/merchant-account-comparison-calculator.aspx http://www.quotesignal.com/merchant-account-comparison-calcu... EDIT: I know it's bad form to complain about downmods. This isn't a complaint just a statement that I'm flummoxed as to why this would be voted down.

josefresco 18y ago

Authorize.net - Game, Set, Match.

SwellJoe 18y ago
The only thing going for Authorize.net is that it is supported everywhere in every language and every framework. And, of course, they aren't actually a merchant services provider. They are just a gateway service. You need both to accept credit card payments (if I could find a company that did both really well, I'd switch to them). Authorize.net is a bit pricey and a bit difficult to use. But, it is the gateway service that we currently use...and when I switched to another shopping cart, we didn't have to change gateway providers or write new processing code. Which was nice. When we write our own shopping cart (which seems impossible to avoid, because everything we've tried is such a poor fit for the way we sell our software), it won't tie into Authorize.net. It'll use PayPal, Google Checkout, and some other payment gateway (whichever one works with the cheapest merchant services provider, while still offering recurring payment support, probably).

pjhyett 18y ago

http://www.braintreepaymentsolutions.com http://www.braintreepaymentsolutions.com They offer everything the big dogs do, but their staff is incredibly helpful and attentive. We use them on FamSpam and GitHub. I wouldn't find the merchant with the lowest rates, find the one you like the most. As your business grows, you can always renegotiate your rates.

brfox 18y ago
They don't even post their rates anywhere? That always makes me uncomfortable. http://www.braintreepaymentsolutions.com/truth-in-pricing-guarantee/m/7/ http://www.braintreepaymentsolutions.com/truth-in-pricing-gu...
- pjhyett 18y ago
  Rates vary on sale quantity and average price, it's not a flat fee like Paypal. You need to email them for a quote.
  - brfox 18y ago
    I filled out the quote page 4 hours ago... We'll see what happens.
- thorax 18y ago
  Or at least less likely to investigate them further...
iloveyouocean 18y ago
Im not sure what you are charging for or what your business is, but beware that Braintree routinely turns down businesses that their underwriter considers 'risky'. MANY Web2.0 businesses fall into this category. Social networking, some SaaS, online dating, etc. You may have to shop around to find a payment solution that fits your business. Just a heads up.
- rufo 18y ago

inovica 18y ago

Firstly what is your product or service? It probably makes a difference who you would choose. For example, if you have subscription payments then Google Checkout isn't in your space (yet). PayPal is an obvious one and I think you can hear "horror stories" about most of them in my opinion - how would your customers perceive you offering payment in PayPal. In theory it could be a negative. Where are you located? Are you wanting to offer in Dollars, Euro, Yen? Give us some more info on what your service/product is and we can help you some more.

pageman 18y ago

www.asiapay.com disclaimer: I'm a director for www.asiapay.com.ph

yelatia 18y ago

www.AlertPay.com

lisper 18y ago

I recommend TrustCommerce.

crystalarchives 18y ago

Amazon seems to offer payment processing as well, but it's in public beta. Is anyone using that? Sorry about being hush on the details, I'll let you guys know it all soon. ;)

ecaron 18y ago

Cybersource. Far and away. They're great assuming you don't need support, but if you're reading this then you probably don't need no stinking support!

witten 18y ago
The thing about support is that you don't need it -- until you need it.

len 18y ago

I coincidentally met one of the principles of Dharma Merchant Services when I was considering which way to go. She was incredibly upfront and didn't push her service ('look at other options and let me know if we can help'). I try to make decisions relatively quickly when the consequences are mild for a sub-optimal solution so that attitude sold me. Highly recommended: http://www.dharmamerchantservices.com/ http://www.dharmamerchantservices.com/