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OK, personal opinion only, but ... I find this sort of thing annoying. It would be especially annoying if I bought more than one thing, unless they changed it

OK, personal opinion only, but ... I find this sort of thing annoying. It would be especially annoying if I bought more than one thing, unless they changed it every time. But that, in turn, would force me to read through the entire email every time just to make sure they really were just saying - it's shipped. In short, life's short, and I've got better things to do than read through an entire, cutesy email to make sure that it's saying what I think it's saying, and not saying anything unexpected. It's also lying. I bet they didn't do any of that. "The Moon is a Harsh Mistress" expresses clearly the difference between "Funny Always", "Funny Once", and "Funny Never". For me, this is somewhere between the last two. I hope it doesn't catch on. And it's not "epic". </rant>

jeffmould 16y ago
I kind of agree with you on that. While it shows the company has personality, if it was the first time I ordered and I only ordered a single CD, I would find the following a bit rude: Your picture is on our wall as "Customer of the Year". Combined with the rest of the email it almost comes across as "wow thanks for only ordering a single CD from us you have wasted our time and resources for little profit." Just my opinion though. It is not a deal breaker to me in that it wouldn't stop me from ordering from them again, that would be my first thought though after reading it initially.
ugh 16y ago
My opinion about this depends on the subject line. What do I care about the cutesy text as long as I can get the important information without even opening the email? (“Your CD Baby order has shipped” would be ok. Bonus points for mentioning the date of the order right there. The body of the email should definitely contain a table with the ordered products. Oh, and put the tracking number in an obvious place if you have one.) You really shouldn’t even have to open order or shipping confirmation emails. Who am I to complain when they contain a gem on those rare occasions when I open them? (Those kinds of mails seem full of legal disclaimers anyway, it’s not like that additional text would confuse you.)
- mapgrep 16y ago
  The subject line was "Joe - Your CD Baby Order!" when I ordered last year (but with my actual first name). Kind of annoying because then you do have to read through all that (same message) to figure out that the order actually shipped and wasn't unavailable. Of course, the use of an exclamation mark in the subject line was a clue all was well.
angrycoder 16y ago
why do you hate fun?
- RiderOfGiraffes 16y ago
  tl;dr: To me, it wasn't funny. ======== Firstly, and just for the record, I didn't down-vote you. Not least I can't, since your comment is a reply to mine, but I wouldn't've done so anyway. It's clear that you think this sort of email is cute and fun. Possibly I used to think so too, 30 years ago. Now, however, I've seen too many of them, read too many of them, felt cheated of time by too many of them. I don't hate fun. I love having fun. I seek out having fun. I make time to have fun. What's not fun, pretty much by definition, is someone else's attempt at humor that is not, to me, funny. If it had been me receiving that email I'd've resented the 30 seconds it took to check that its content was "CD posted", and that everything else was there purely for entertainment. I didn't find it entertaining. My tastes have changed over the years. So, in short, I love fun, have lots of fun, and think lots of things are funny. That wasn't one of them.

jeffmould 16y ago

I kind of agree with you on that. While it shows the company has personality, if it was the first time I ordered and I only ordered a single CD, I would find the following a bit rude: Your picture is on our wall as "Customer of the Year". Combined with the rest of the email it almost comes across as "wow thanks for only ordering a single CD from us you have wasted our time and resources for little profit." Just my opinion though. It is not a deal breaker to me in that it wouldn't stop me from ordering from them again, that would be my first thought though after reading it initially.

ugh 16y ago

My opinion about this depends on the subject line. What do I care about the cutesy text as long as I can get the important information without even opening the email? (“Your CD Baby order has shipped” would be ok. Bonus points for mentioning the date of the order right there. The body of the email should definitely contain a table with the ordered products. Oh, and put the tracking number in an obvious place if you have one.) You really shouldn’t even have to open order or shipping confirmation emails. Who am I to complain when they contain a gem on those rare occasions when I open them? (Those kinds of mails seem full of legal disclaimers anyway, it’s not like that additional text would confuse you.)

mapgrep 16y ago
The subject line was "Joe - Your CD Baby Order!" when I ordered last year (but with my actual first name). Kind of annoying because then you do have to read through all that (same message) to figure out that the order actually shipped and wasn't unavailable. Of course, the use of an exclamation mark in the subject line was a clue all was well.

angrycoder 16y ago

why do you hate fun?

RiderOfGiraffes 16y ago
tl;dr: To me, it wasn't funny. ======== Firstly, and just for the record, I didn't down-vote you. Not least I can't, since your comment is a reply to mine, but I wouldn't've done so anyway. It's clear that you think this sort of email is cute and fun. Possibly I used to think so too, 30 years ago. Now, however, I've seen too many of them, read too many of them, felt cheated of time by too many of them. I don't hate fun. I love having fun. I seek out having fun. I make time to have fun. What's not fun, pretty much by definition, is someone else's attempt at humor that is not, to me, funny. If it had been me receiving that email I'd've resented the 30 seconds it took to check that its content was "CD posted", and that everything else was there purely for entertainment. I didn't find it entertaining. My tastes have changed over the years. So, in short, I love fun, have lots of fun, and think lots of things are funny. That wasn't one of them.