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You’re assuming there is an invoice; many times there is not which is why the chargeback is auto-approved. For better or worse, the chargeback is the only weap
by wayoutthere 7y ago
You’re assuming there is an invoice; many times there is not which is why the chargeback is auto-approved.
For better or worse, the chargeback is the only weapon end-users have anymore.
- dexterdog 7y agoThat's utter nonsense. Most reasonable companies will offer you a refund if you simply ask, especially if you haven't used the service or incurred any costs for the company because of your failure to cancel. When you sign up for a monthly service it is not the company's responsibility to make sure you want to continue each month. Some still do, but it is not required.
- wayoutthere 7y agoRight, but if cancellation becomes a dark pattern, use a dark pattern in response.