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>I asked for some of my billing that I was unaware of running >I have called my bank to do a chargeback You're issuing a chargeback because you made a mistake

>I asked for some of my billing that I was unaware of running >I have called my bank to do a chargeback You're issuing a chargeback because you made a mistake and spent someone else's resources? And you're admitting to this on HN? I'm not a lawyer, but that sounds like fraud and / or theft to me.

prepend 7y ago
It’s not, read the terms of your credit card. It’s basically “I didn’t intend to buy this. I tried in good faith to contact the merchant for return and support. I was ignored. I’m contacting you.” It’s pretty convenient for companies like Comcast and Google that have poor customer service.
- bscphil 7y ago
  Imagine leaving a 1000 watt space heater on by accident in a spare room for a month, then trying to get a "refund" from the power company because you "didn't intend" to purchase all that power you used. That's effectively what this is - signing a service agreement and forgetting to turn off a service you don't need, causing an irreversible loss of resources. You're not entitled to a refund for a service you agreed to pay for and actually used, just because you forgot about it.
  - prepend 7y ago
    My power company will literally give you a refund for this if you call them. I don’t think I’m entitled to a refund, but good customer service gives me one. Of course, I get one free pass at that and if I did it over and over, I’m hosed. The difference is that my utility is regulated and has a phone number and a human whose job it is to talk to all customers.
Can_Not 7y ago
GCE charged me for "Chinese egress" but doesn't provide me a way to block China via firewall or other methods. They have the ability to check and bill me for it but if I want to use the same logic for a firewall rule I'm on my own. That sounds like theft and or fraud to me. OP sounds like they're just defending their selves from ambiguous draconian billing robots.
- bscphil 7y ago
  You may not like it, but that doesn't remotely resemble theft or fraud in any way.

prepend 7y ago

It’s not, read the terms of your credit card. It’s basically “I didn’t intend to buy this. I tried in good faith to contact the merchant for return and support. I was ignored. I’m contacting you.” It’s pretty convenient for companies like Comcast and Google that have poor customer service.

bscphil 7y ago
Imagine leaving a 1000 watt space heater on by accident in a spare room for a month, then trying to get a "refund" from the power company because you "didn't intend" to purchase all that power you used. That's effectively what this is - signing a service agreement and forgetting to turn off a service you don't need, causing an irreversible loss of resources. You're not entitled to a refund for a service you agreed to pay for and actually used, just because you forgot about it.
- prepend 7y ago
  My power company will literally give you a refund for this if you call them. I don’t think I’m entitled to a refund, but good customer service gives me one. Of course, I get one free pass at that and if I did it over and over, I’m hosed. The difference is that my utility is regulated and has a phone number and a human whose job it is to talk to all customers.

Can_Not 7y ago

GCE charged me for "Chinese egress" but doesn't provide me a way to block China via firewall or other methods. They have the ability to check and bill me for it but if I want to use the same logic for a firewall rule I'm on my own. That sounds like theft and or fraud to me. OP sounds like they're just defending their selves from ambiguous draconian billing robots.

bscphil 7y ago
You may not like it, but that doesn't remotely resemble theft or fraud in any way.