I've got a personal account with an approximately $1/mo bill (just a couple things in S3) and a work account with ~$1500/mo AWS bill (not a large shop by any me

I've got a personal account with an approximately $1/mo bill (just a couple things in S3) and a work account with ~$1500/mo AWS bill (not a large shop by any means) and I've always felt very positive about my interactions with AWS support