By default, "high" is top & right, "low" is bottom & left. "Drop" is a shipment, hence "Volume Business" having large shipments but low margins, while "Small Ac

By default, "high" is top & right, "low" is bottom & left. "Drop" is a shipment, hence "Volume Business" having large shipments but low margins, while "Small Accounts" have large margins but low shipments.