If you search for "amazon narrative writing style" you'll find all kinds of articles. The way that I personally explain this to new Amazonians is that I want t

If you search for "amazon narrative writing style" you'll find all kinds of articles. The way that I personally explain this to new Amazonians is that I want their documents to tell a story. Now, I'm in engineering so the the story is going to be about some kind of highly technical topic, but it should start with an introduction, and it should lead the reader to the point that they have a pretty solid understanding of the problem space. If we put a document in front of a leader who has never even heard of our team before they should walk away understanding what the problem we're trying to solve is. That's part of what makes it so hard -- writing for an audience that might not be familiar with ANY of your internal jargon. The documents must also be quite dry; they should avoid unnecessary adjectives, opinions should be called out as such, etc. Don't say, "high throughput," say, "72k TPS." That kind of thing.