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AppleCare sends laptops to FedEx in Memphis for repair by FedEx employees. They've forgotten thermal paste on repairs to logic boards that led to system crashes
by alaskamiller 7y ago
AppleCare sends laptops to FedEx in Memphis for repair by FedEx employees. They've forgotten thermal paste on repairs to logic boards that led to system crashes once the computer kicks into gear.
- RobLach 7y agoFedEx offers electronics repair services?
- kilo_bravo_3 7y agoFedEx offers at least two: one for individual consumers, and one for corporate partners where the FedEx logistics network is used for customer returns and sites colocated with logistics hubs are used for the actual repairs. I don't know if the technicians who do the repairs are actual FedEx employees or if Apple uses the service, but it does exist.
- ksec 7y agoSorry it this related to the story here? Or is that one of your experience?