5 ms·
It's interesting that there is a cut-off around 4.70 for some drivers, it seems bizarre then that I have a 4.69 rating. I considered myself the ideal passenger.
by tuesdayrain 7y ago
It's interesting that there is a cut-off around 4.70 for some drivers, it seems bizarre then that I have a 4.69 rating. I considered myself the ideal passenger. I'm talkative or quiet to match the driver's personality, always polite, shower before the ride, well dressed, never complained to or made any kind of request from the driver, nearly always rate the driver 5/5. Maybe it's because I don't tip? It's very strange to imagine that I'd be getting automatically declined based on my rating.
- woliveirajr 7y agoWell, this is in my city, I don't know if drivers elsewhere have this kind of informal rule too. This means, more or less, that for 1 ride with 4 stars you need 3 rides with 5 stars. Or, even worst, that you'll need 13 5-stars to compensate for 1 ride with 1 star...
- m11a 7y agoThe cutoff probably varies per city, but I imagine they're only trying to get rid of the lowest percentiles of the distribution. Honestly though, a 4.7/5 generally sounds good. If a 4.7/5 is near the (very) bottom of the distribution then it sounds like the rating system is quite flawed and should suggest to Uber that they need to replace it (perhaps with just a "would you use this driver again" question, and if no, then whether the cause was behavioural (e.g. odour or some form of rudeness) or dangerous driving), then rank drivers using this. Vice versa for riders. If the /5 rating system was accurate, then 'good' drivers/riders should be ~3.5-4, excellent drivers 4.2+, and poor drivers 1-2. But since some people have different definitions of 5/5 compared to others the rating system ends up generally turning into a 5/5 for above satisfactory with no real issues, and random usage of the rest of the scale.
- ulisesrmzroche 7y agoIt’s because you don’t tip. Why don’t you tip anyway?