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>This was the reason why I terminated my Netflix contract at the end of the free month. When I'm paying for something, I expect at least the quality that pirate
by bscphil 7y ago
>This was the reason why I terminated my Netflix contract at the end of the free month. When I'm paying for something, I expect at least the quality that pirates get, but due to DRM requirements, I was stuck with 720p on my setup (and support wasn't particularly keen on acknowledging that DRM was the reason).
I don't know about the individual you spoke to (in general I'm skeptical that support agents are up to date on "technical" issues), but Netflix's own support docs explicitly say that Chrome and Firefox (at least) don't get more than 720p streams. https://help.netflix.com/en/node/23742 https://help.netflix.com/en/node/23742
The reason for this is DRM: in Edge and other software that gets 1080p and above, the decryption is done in hardware that is tougher for pirates to break. Widevine is a software DRM scheme that pirates are generally believed to have already broken. So Netflix limits Chrome and Firefox users to 720p.
- lone_haxx0r 7y agoDo they also require HDCP for it to work?
- tgsovlerkhgsel 7y agoThey did have support docs stating the limitations. The agent also seemed to be well aware of the reasons for the limitations, but it sounded very much like there was a policy preventing him from confirming that when I directly asked whether it's due to DRM requirements. It also seems that on Linux, you can't officially get more than 720p. Looks like Netflix still doesn't want my money. (I know that there are hacks and extensions that allow some additional resolutions on some setups, but given that it's a DRM thing and not a "we don't believe the browser can handle it", I expect those to break more often than I'm willing to tolerate for a service I'm paying for.)