I've had Uber drivers who had cars that were in such poor repair that the ride was physically uncomfortable. Like they had no shocks in the car. To me, it was a

I've had Uber drivers who had cars that were in such poor repair that the ride was physically uncomfortable. Like they had no shocks in the car. To me, it was a minor inconvenience because I was hung over. Someone with a more serious medical problem might have had an even worse time. I've also had drivers who had absolutely no idea where they were going. To the point where they couldn't even follow the GPS reliably and I had to constantly tell them to get in a different lane or we were going to miss an exit and add significant time on to the trip. This was on the way to the airport, so it was kind of important to get there without a lot of detours. It turned out they didn't even live in my city and had not driven around here at all before. I do think the 1-5 stars is stupid because people interpret that differently. If it's essentially 5 stars = ok, < 5 stars = "fire this driver", then they should just make it a thumbs up /thumbs down rating.