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Which is kind of bullshit. The driver is the one providing the service. And in a service industry, you serve the customer what they want. Not the other way aro
by bena 7y ago
Which is kind of bullshit.
The driver is the one providing the service. And in a service industry, you serve the customer what they want. Not the other way around. If the customer doesn't want to talk, that's their prerogative.
- Nextgrid 7y agoI agree with the idea that there should be a set of rules/guidelines as to what’s expected of a passenger, however I disagree with the “customer is always right” thing as it allows customers to be dicks (and trust me, a lot of people abuse it) without the service provider being able to do anything about it. At least with the rating system the playing field is levelled and both sides have the opportunity to fight.
- baby 7y agoso you can be a dick to the driver?