I don't take calls during rides, I'm almost never late for the pickup (and have never gone past the grace period), and I'm very precise at setting the pickup pi

I don't take calls during rides, I'm almost never late for the pickup (and have never gone past the grace period), and I'm very precise at setting the pickup pin exactly. It's not any of these issues. And no, I've never considered asking "how I can do better". They're providing the service, not me, and I'm paying them.