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Sure. The correct way to deal with this is to have a 'report issue' button. A drive is either acceptable or it's not. The whole gradient thing of rating a dri
by esotericn 7y ago
Sure.
The correct way to deal with this is to have a 'report issue' button.
A drive is either acceptable or it's not. The whole gradient thing of rating a driver that didn't smile much 4 out of 5 is just absurd.
- Bartweiss 7y agoIt's hard for me to imagine what a "four star Uber ride" looks like. I can think of non-catastrophic issues; maybe the driver has their car details in wrong and is hard to find, or urges you to get out somewhere not that close to the destination because it's a more convenient way to pick up another ride. But a 4-star rating does nothing to solve that, it just adds a bit to the risk of being fired somewhere down the line. Given that, it just feels like a crummy affectation around a "report issue" button. If a driver was actually doing something dangerous, when would I ever want to handle that with one star instead of some actual context like "crossed three lanes with no signal then ran a red light"?