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I can vouch for there being a protected class bias. In my experience (Boston), using Uber while on crutches will cause your rating to fall. Even if you take ful
by jakear 7y ago
I can vouch for there being a protected class bias. In my experience (Boston), using Uber while on crutches will cause your rating to fall. Even if you take full-service Uber’s (not Pool), and generally have someone to help you in and out and managing your crutches, drivers simply tend to rate you lower. Possibly because they have to wait longer, or because I need to lean on the car getting in and out, or because they need to keep the crutches in their car somehow.
- CydeWeys 7y agoI was on crutches with a broken ankle a few years ago and definitely took more Ubers during that period (including shorter rides). This could definitely be part of it.
- miketuritzin 7y agoCan vouch for this, a few years ago I broke my ankle and was on crutches. During that time I got my only non-5-star Uber ratings.