5 ms·
It’s pretty obvious who decides who is the jerk, the drivers. If you have an average of like 1 Star, is every single driver you’ve ever ridden with wrong? I thi
by mlazos 7y ago
It’s pretty obvious who decides who is the jerk, the drivers. If you have an average of like 1 Star, is every single driver you’ve ever ridden with wrong? I think this is fine, they’re not drawing an arbitrary line, they’re saying wow if this person has made drivers rate him this badly then they shouldn’t be using the service. This seems entirely reasonable to me - I’ve ridden with some real assholes and don’t take Pool anymore as a result.
- jakear 7y ago“Jerk” could mean anything though. “Jerk” could be girls that don’t flirt back. Or mothers with small children. Or disabled people needing more time getting in and out of the car.
- anchpop 7y agoAre you aware of any anecdotes of people saying their rating fell when they didn't flirt back or got on crutches or something? (Your point is still valid even if you don't, I'm just interested)
- jakear 7y agoMy Uber rating fell noticeably while I was on crutches for around 6 months, it has since risen. This is in Boston.
- novok 7y agoMy rating drops when I want to go somewhere far away or in busy traffic, I don't feel like talking to drivers or just use uber pool / lyft line.
- phil21 7y agoThe big one no one is talking about are non-tippers. It's becoming downright common for Uber drivers to outright admit they give 1 star ratings for non-cash-tippers. But yes, I've anecdotally heard of ratings drop for women who typically are type-A chatty, but changed to quiet and withdrawn for a few weeks during major life events. Perhaps that came across as more surely, but just something as silly as someone perceiving a bad attitude from a rider can results in a lower rating score. I've also talked to drivers who give poor ratings if they have to go well out of their way, and it ends up being a short ride. Sure, this really sucks for the driver - but is it the rider's fault at all? Other unpopular destinations get similar treatment (or so I've heard).
- quotemstr 7y agoJust one driver? Just ten? Who decides what the threshold should be? And what happens when Uber and Lyft decide to ban riders for criteria other than their star rating? Other tech companies have begun to ban people for reasons having nothing to do with their behavior online.
- SketchySeaBeast 7y agoIs getting a Uber/Taxi an inalienable right? While the process is new, it's entirely possible they could have banned your account previous to this.
- rootusrootus 7y agoIf they use their momentary advantage to push out other legitimate options for transit, then there is a good argument for regulation protecting riders. Maybe Uber shouldn't be making any decisions about users. Just present the rating to the driver pool and let drivers decide who they pick up and who they do not. It doesn't entirely solve the issue of "what is a justifiable reason for rating a rider (or driver) poorly?" but it makes it less catastrophic for users.
- SketchySeaBeast 7y agoGiven that taxi's were the only legitimate option for transport before this, were there regulations protecting riders from being banned?