There’s no way to know what the reasons are for the reviews either way. Sometimes the app messes up the location it sends drivers to, is the driver faulting me

There’s no way to know what the reasons are for the reviews either way. Sometimes the app messes up the location it sends drivers to, is the driver faulting me and giving me a lower rating? Does the driver not like the conversation? I think for an effective feedback loop you need to provide a reason. As others have mentioned, I too only give drivers 5 stars.