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A bunch of folks have been warning that ProtonMail is essentially well-polished marketing, smoke and mirrors. It isn't just their position on law enforcement or
by KirinDave 7y ago
A bunch of folks have been warning that ProtonMail is essentially well-polished marketing, smoke and mirrors. It isn't just their position on law enforcement or data collection; they've made a series of very awkward cryptographic mistakes that sort of give the game away. For example, using problematic crypto libraries, omitting salient facts from their marketing copy, and repeatedly failing to deliver on promises to correct the above issues.
- ziddoap 7y agoI'm not saying you're wrong at all, but I'd love to see some source material for these claims - specifically the "repeatedly failing to deliver on promises to correct the above issues" in regards to their crypto.
- KirinDave 7y agoNot even 2 months ago they misrepresented crypto capabilities and we're forced to agree they'd fix it. Still waiting on further action. There are others, you can just search for them. This is one I just happened to have on hand, on this very website. https://news.ycombinator.com/item?id=19748370 https://news.ycombinator.com/item?id=19748370
- ziddoap 7y agoI will read into it, thanks for providing additional info.
- A2017U1 7y agoA lot of people have also been launching large scale sophisticated ddos attacks against protonmail. Combine that with baseless over-exagerrated claims easily refuted every 3 months and what does that tell you?
- KirinDave 7y agoThis claim was refuted? https://news.ycombinator.com/item?id=19748370 https://news.ycombinator.com/item?id=19748370 Sure seems like they got caught lying, to me.
- cblades 7y agoIn your world, is there no room for mistakes? Do you expect your service providers to not make mistakes? Do you think that acknowledging mistakes and agreeing to fix them is a desirable outcome?
- KirinDave 7y agoI expect some mistakes. But I don't expect every interaction I have with protonmail to be dominated by them. As a customer I ran into tons of issues as well. And some mistakes, like their incorrect directions for ProtonVPN that gave them power in perpetuity to SSL man in the middle every single Mac user? I find those to be unacceptable failures of basic competency. Especially since they have NOT to my knowledge emailed every ProtonVPN Mac user warning them to downgrade the trust of that installed cert. I used ProtonVPN on a Mac and certainly never got such an email. How many times does a company handling your sensitive information or material get to say, "Whoops, how clumsy of us" before your trust is damaged? How many bad customer experiences do you have? How many far-fetched and misleading claims do they have to make before you worry their marketing and custrel folks are out of touch with the tech? You tell me your threshold, okay?
- A2017U1 7y agoWhere's the lie in there? You link to your own complaints about cryptosystem choices but you'll have to provide the actual "lies" if you want that assertion that hold.
- KirinDave 7y agoYou need to read more closely.