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The use patterns of email in the HD readership do not mirror the world at large, & are especially at odds with the corporate world. I mean, 20 years ago I fough
by ubermonkey 7y ago
The use patterns of email in the HD readership do not mirror the world at large, & are especially at odds with the corporate world. I mean, 20 years ago I fought the "email should be plain text only!" battle, too, but it's time to move on. We lost -- and, moreover, we were wrong.
Formatting in email is valuable.
Being able to include an image as part of the email (vs. just as an attachment) is valuable.
I use both features many times every day.
Now, the issue in the article doesn't seem to come up for me because I don't use Gmail at all, and most of my interlocutors don't, either. But that doesn't change the fact that the behavior in question is bone stupid.