I've never been asked how I want the product I buy packaged, or what material its shell should be made of. I'm also never asked whether I'd prefer the product

I've never been asked how I want the product I buy packaged, or what material its shell should be made of. I'm also never asked whether I'd prefer the product without a design flaw that makes it trash in a year or two (if not immediately). Doesn't help that the shops' shelves are full of equally bad trash products. Race to the bottom, baby.