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Have you tried to explain what behaviours are unreasonable to your customer? I assume they want the project to succeed but they might not realize that their be
by reallydontask 7y ago
Have you tried to explain what behaviours are unreasonable to your customer? I assume they want the project to succeed but they might not realize that their behaviour is actually hurting the team rather than helping.
A very common issue is Project Managers asking for regular (several a day) updates of varying degrees of detail. This is done, normally, because the programme manager is being pressured by the account executive to provide these updates,to, as best as I can figure, give the illusion of control in front of the customer (if project important enough, there could even be VPs involved)
Unfortunately, providing detailed updates that might trigger an email back and forth do not help to deliver the project and yet this is very common.
Sometimes all it takes is for somebody, it can even be a developer to say no, this is counter productive, as the time would be better spent doing actual work. A single daily update will be provided.
Finally, always remember that if everything else fails, you can quit. This is not to say that this might not be without consequences but your personal circumstances might allow it.
Best of luck.