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Many electronic items under $10 can only be returned at an staffed Amazon pickup location. In urban areas (e.g. Bay Area), that's a BART ride or a toll charge.
by mistersquid 7y ago
Many electronic items under $10 can only be returned at an staffed Amazon pickup location. In urban areas (e.g. Bay Area), that's a BART ride or a toll charge.
The round-trip BART ride will be $6 or more. The toll charge maybe $5.00 or whatever FastPass costs (not factoring in gas, maintenance, parking).
Such items are essentially un-returnable, unless you want to pay more to return it than simply dispose of it.
I make it a point to return such items. Having done so a handful of times, I now buy most of my electronics gear from brick-and-mortar shops.
- ikeboy 7y agoYou should always be able to return with free shipping any item that's defective. That's amazon's stated policy. In what cases are you saying they don't follow their policy?
- mistersquid 7y agoIt's been a while, but if my memory serves me correctly, some items can only be returned at a staffed Amazon location. That is: the return shipping is free but getting to the staffed Amazon location is not. I'm pretty sure this has happened with some items I've picked up from an unstaffed Amazon drop-off location that can only be returned via a staffed Amazon location. EDIT: add adjective "return" in second sentence.
- stordoff 7y agoFWIW, this is not the case in the UK. Most of the time, for a low-value item (<£5 or so), Amazon will say not to bother returning it, and just refund.