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As a lender the big risk with small businesses is fraud. Online lenders have automated much of the underwriting process so the main cost is actually CAC rather
by ig1 7y ago
As a lender the big risk with small businesses is fraud.
Online lenders have automated much of the underwriting process so the main cost is actually CAC rather then staff overhead.
Loans are generally designed to be recoverable (requiring personal guarantees, assets, etc) so even in case of defaults lenders will recover most of their money (recoverability is also the reason it's normally capped at 10%-20%)
However with fraud the chance of recovery is essentially zero, so fraud is typically what blows up lending books.
With small businesses it's often hard to distinguish legitimate business from fraud and that's the real bottleneck.
- powerslacker 7y agoWhy do you think small business loan fraud is so high? What could be done to prevent it?
- akrai 7y agoThat’s a great question. I’m wondering the same thing.
- cm2012 7y agoThe other risk, which does really impact the book, is called "stacking". The small business goes to OnDeck + 6 others companies and gets loans at the same time. OnDeck can't see these other loans because it takes a while for them to show up in reporting. This is technically fraud (the loan contracts say you can't do this), but most of the time, the intent of the business owner is not to outright steal. Usually they are deep in the hole and trying a last ditch effort to get their business on its feet. When OnDeck approved the business, they approved them based on the ability to repay 1 loan. Naturally, adding so many more loans is much more likely to lead to default on the insane payments. And because there's 6 creditors, each get pennies.
- akrai 7y agoThat’s a great point. Do you think a platform where businesses are explicitly asked to declare other outstanding loans could reduce this problem, at least enough to reduce risk for online lenders to a more comfortable level?
- jonahbenton 7y agoNo, the businesses that you need to worry about generally won't track or share this information. Lenders need to see bank accounts and transaction histories (last 6 months, at least). With transaction records, along with accounting records, it's a fairly straightforward data science task to determine a) whether you are seeing the entire cash picture and b) whether the business has other loans. One should also get tax returns; with those and accounting data one can make a good guess at whether c) the business is just making up numbers when it comes to their operations.
- akrai 7y agoThanks for the input. That’s very helpful!