3 ms·

This is exactly what we do. We reserve about 25% of every team's capacity for "other" stuff, e.g. maintenance. The PMs/leaders have to acknowledge for that when

by baxtr 7y ago

This is exactly what we do. We reserve about 25% of every team's capacity for "other" stuff, e.g. maintenance. The PMs/leaders have to acknowledge for that when they compile their OKRs.

Terretta 7y ago
This just means someone somewhere has an unstated objective that things be maintained. Make them write it down, and then your 25% capacity supports that.
- baxtr 7y ago
  The O is clear. What’s the KR for you? (Driving a KPI from one number of another)